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Video tutorial: Mastering the citizens bank dispute form

hi guys this is Sarah from The Savvy professor and in todays video were going to talk about how to dispute debit card charges make sure to watch until the end of the video to know the steps to follow to dispute a debit card charge number one contact the merchant first you may have purchased items with a specific Merchant and realized later that the merchant overcharged you or the ordered items were never delivered the first thing to do is to contact the merchant in question and explain your issue to them they may then decide to refund the charges if your dispute is correct number two contacting your debit card company if you fail to docHub an agreement with a merchant or find it impossible to docHub them the best thing to do will be to contact your debit card company inform them of the reason youre disputing a debit card charge this should be done within 60 days of seeing the error you can call them from the telephone number on your debit cards monthly statement you can also submit a

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
Contact us
Within 2 business days after you learn about the loss or theft. More than 2 business days after you learn about the loss or theft, but less than 60 calendar days after your statement is sent to you.
What is Citizens policy for provisional credits on a debit card? Answer: By regulation, we are required to provide provisional credit on all claims of fraud on debit cards within 10 days. At Citizens, we strive to reimburse our debit customers well before the required 10 days.
You can redeem as a direct deposit into your Citizens personal Checking, Savings, or Money Market Account OR as a Credit Card Statement Credit. How do I redeem my rewards? You may redeem your rewards by logging in to Credit Card Online or by contacting a Customer Service representative at 1-800-684-2222.
DEPOSITS - We will give only provisional credit until collection is final for any items, other than cash, we accept for deposit (including items drawn on us).
DEPOSITS - We will give only provisional credit until collection is final for any items, other than cash, we accept for deposit (including items drawn on us).
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People also ask

In most cases, funds are available next business day. Checks issued by Citizens Bank may be available to cover debits made same business day. In the event of extended holds, the full value or $225, whichever is less, will be available the next business day.
To report loss, theft or unauthorized use call toll free 1-800-443-0164.
If you suspect someone has made unauthorized transactions on your Citizens Credit Card or if you believe that any information about you is not accurate, please call us anytime at 1-888-307-9565.

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