Request for mediation - Florida Department of Financial Services 2025

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Mediation is a flexible dispute resolution process in which an impartial third party facilitates negotiations between parties to help them devise their own, mutually acceptable solutions. The mediator will ask questions, reframe issues, assist the parties to understand each other, and help identify solutions.
Initiating Mediation or Sinkhole Neutral Evaluation Online Request: Request Assistance. Telephone: Consumer Helpline 1-877-MY-FL-CFO (1-877-693-5236) Out of State Callers: (850) 413-5818. Email: Mediation@MyFloridaCFO.com or NeutralEvaluation@MyFloridaCFO.com.
Unless otherwise stipulated by the parties, each party, 10 days prior to appearing at a mediation conference, must file with the court and serve all parties a written notice identifying the person or persons who will appear at the mediation conference as a party representative or as an insurance carrier representative,
A mediation statement should distill the issues in the case. Less is always more. Start with a single paragraph identifying the parties and summarizing the claims. Provide a concise summary of the key facts without the gory details, as objectively as possible.
That is, how do we get people to agree to mediate? No one can be forced to attend a mediation session after all. Mediation is completely voluntary. In other words, both sides have to want to be there.
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