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Salon handbook template

Salon employee handbook pdf 2025

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The document outlines the Salon Operating System (SOS), a comprehensive training and operational framework for salon and spa owners. It includes detailed manuals for various roles such as technicians, front desk staff, and team leaders, emphasizing standardized procedures, performance measurement, and client accountability. The SOS aims to create consistency in service quality, enhance employee training, and foster client loyalty to the salon brand rather than individual technicians. Additionally, it provides checklists, job descriptions, qualification processes, and performance appraisal tools to ensure effective management and continuous improvement within the salon.

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