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New Mexico Human Services Department | To transform lives. Working with our partners, we design and deliver innovative, high quality health and human services that improve the security and promote independence for New Mexicans in their communities.
The Division provides customer services through the Call Center (1-866-285-2996) and at district offices in Albuquerque, Santa Fe, Las Cruces, Roswell and Farmington.
You can also get information about the status of your application and benefits by calling our automated response line at 1-855-309-3766. It may take us up to 30 days to process your application for some food assistance or other benefits programs, and it may take up to 45 days to process your application for Medicaid.
If you continue to have problem accessing the chat icon call, Customers can call 1-800-283-4465 and Providers can call 1-800-299-7304.
Nicole Comeaux - New Mexico State Medicaid Director - New Mexico Human Services Department | LinkedIn. This button displays the currently selected search type. When expanded it provides a list of search options that will switch the search inputs to match the current selection.
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If you continue to have problem accessing the chat icon call, Customers can call 1-800-283-4465 and Providers can call 1-800-299-7304. Log in to: Submit claims online.
Call 1-800-283-4465 to use the automated service for some tasks at any time or to speak with an agent MondayFriday, 7 a.m.6:30 p.m.
For more details or information on your case, go online to .yes.state.nm.us and click on Check My Benefits, or call the ISD Information Line, available 24/7, at 1-855-309-3766. You can also contact our Consolidated Customer Service Center at 1-800-283-4465.
The mission of the Income Support Division is to relieve, minimize or eliminate poverty and to make available certain services for eligible low-income individuals and families through statewide programs of financial assistance, food assistance, employment assistance and training services.
The Human Services Departments Medical Assistance Division (MAD) is the direct administrator of the New Mexico Medicaid program.

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