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Can you complain to the Financial Ombudsman?

Who can complain? We can help a range of people with a complaint, about financial products or services. Broadly we can look at complaints from individual customers, micro-enterprises and small businesses, and some charities and trusts.

How do you write an effective complaint letter?

Tips for writing a successful complaint letter Structure. Address the letter to a real person. Be honest and straightforward. Maintain a firm but respectful tone, and avoid aggressive, accusing language. Include your contact information. Tell them what you want. Do not threaten action. Keep copies and records.

How do I make a complaint to the Ombudsman?

How to complain to an ombudsman. Check the ombudsmans website to see how to make a complaint - most of them have an online form. Tell the ombudsman if you need extra support making a complaint - for example help filling out forms or making the complaint in a language that isnt English.

How do I write a complaint letter to the Banking Ombudsman?

Step 3. For written complaint, download, print and fill up form available on .bankingombudsman.rbi.org.in with relevant details like name, address, facts around the complaint, loss suffered and relief sought. Submit copies of documents that support your case along with the complaint form.

Can I complain directly to the Ombudsman?

You can make a complaint by email, in writing or on the phone.

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How do I write a complaint letter to the Ombudsman?

My complaint is that [list what you think went wrong or wasnt done properly. Be as clear as you can. It can help to make it short and to the point]. This situation has caused me [describe the impact this issue has had on you, your family or others who have been affected by the problem].

How to write a strongly worded letter of complaint to bank?

I wish to complain about (name of product or service, with serial number or account number) that I purchased on (date and location of transaction). I am complaining because (the reason you are dissatisfied). To resolve this problem I would like you to (what you want the business to do).

How to make a complaint?

Put it in writing It is helpful to put your complaint in writing if you can. If this isnt something you feel comfortable doing, you could ask a friend, carer, family member or an organisation like Citizens Advice to help you. Make sure to write complaint at the top of your letter or email, so there can be no doubt.

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