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What is a reason for GTCC account suspension?

Account Suspension Accounts will suspend when undisputed GTCC balances remain unpaid following the first cycle date after the account docHubes 31 days past the due date. Use of GTCC will not be permitted by the GTCC bank.

How do I contact Citi government travel card?

Citi Support Citi customer service provides 24/7 assistance to cardholders at 1-800-200-7056 and 1-757-852-9076 (toll-free).

Why is my government travel card not working?

The most common reason for a travel charge card being declined is due to a temporary suspension placed on the account. Temporary suspensions typically occur whenever activity on the account indicates that fraud may have occurred.

How do I check the status of my government travel card?

Cardholders Benefit from: Our Customer Service Center is committed to satisfying the needs of all Citi Government Travel Cardholders. Inside the U.S., simply call us toll-free at 1-800-790-7206, 24 hours a day, seven days a week, every day of the year. Outside the U.S., call at +1-904-954-7850.

What is considered misuse of a government travel card?

Government Travel Card Misuse and Delinquency The GTCC is not for use for personal purchases or when not on official travel. Failure to use the GTCC in an authorized manner may lead to suspension or revocation of the GTCC as well as disciplinary action, up to and including removal from Federal Service.

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Why is my Citi travel card not working?

If your card becomes worn out, damaged or defective in any way, contact the Citi Customer Service Center to request a replacement card. In the U.S., please call 1-800-790-7206. Outside the U.S., call Citi at +1-904-954-7850.

Why is my government travel card restricted?

Restricted accounts are issued to individuals with a FICO credit score below 660. Individuals who do not consent to a credit score (soft pull), but still require a travel card must complete all responses affirmatively on the alternate creditworthiness form DD 2883 to be issued a restricted account.

What happens if I dont pay my government travel card?

Failure to pay the GTCC within the billing cycle requirements, may lead to suspension or revocation of the GTCC as well as disciplinary action, up to and including removal from Federal Service. Supervisors are responsible for ensuring employees are aware of the GTCC policies and procedures.

How do I contact defense travel system?

Contact the Travel Assistance Center (TAC) Chat is available Monday - Friday, 8AM-6PM ET. Login to TraX and click Travel Assistance to create a help ticket or check the status of an existing ticket. Call 1-888-HELP1GO (1-888-435-7146) for 24-hour travel assistance.

How do I reactivate my government travel card?

A reinstatement fee may be charged to you upon reinstatement. Citi Customer Service Center toll- free number: 1-800-790-7206. Outside the U.S., call collect at 1-904-954-7850. Available 24 hours a day, seven days a week, every day of the year.

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