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Hsbc dispute form 2025

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The document is a facsimile cover sheet for a Cardholder Dispute Form from The Hongkong and Shanghai Banking Corporation. It outlines the process for cardholders to dispute transactions, including required information, documentation, and deadlines for submission. The form includes various reasons for disputes and emphasizes the importance of timely communication with the bank regarding disputed charges.

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2013	4.8 Satisfied (143 Votes)

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I dispute a transaction on my account?

Contact Your Credit or Debit Card Company You have to tell your credit or debit card company about any error youre disputing within 60 days of when the first statement with the charge was sent to you.

How do I dispute a transaction and get my money back?

The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this. Then, if you cant resolve the issue, get in touch with your bank.

What is transaction dispute form?

As per the network guidelines, in case of a dispute, the cardholder is required to provide a duly filled in Transaction Dispute Form (TDF) mentioning the details of the disputed transaction to enable / authorize the bank to investigate with the respective merchant / member bank, as appropriate.

What transactions can be disputed?

Basically, you have the right to dispute a transaction as long as youre doing it for the right reasons. That is, if a transaction was unauthorized, or if something you bought arrives broken, isnt what you ordered, or never arrives at all.

Where can I find my HSBC dispute form?

If you identify a suspicious transaction, report a dispute by completing the Credit/Debit Card/-i Dispute and Credit Card/-i Replacement Form available at: .hsbc.com.my/help/forms/.hsbc.com.my/help/forms/ Click to go to HSBC Malaysia Forms page or .hsbcamanah.com.my/help/forms/.hsbcamanah.com.my/help/forms/

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How long does HSBC take for a refund?

Things you should know Well aim to credit your refund within 2 working days. If further checks are required, it may take longer. Requesting a refund wont cancel the Direct Debit instruction. You can cancel it via Manage bills.