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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

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How do I contact Superdry returns?

If you are not satisfied with your purchase you can return it in ance with our returns policy. If you are not happy with the response you receive or anything else about your experience with Superdry you can contact our customer services team directly by phone on 0333 3212222 or by email at care@superdry.com.

How long does Superdry exchange take?

Please allow 7-10 working days from receipt of your goods at our warehouse for the return to be processed. You will receive a confirmation email once your return has been processed with a new tracking number for exchanged goods or a refund receipt.

How do I return an item to Superdry?

Enter your details online Enter your details online. Select which items you wish to return. Well send a return slip to you.

How do I return something to Superdry UK?

You can return your product free of charge to any of our official Superdry stores (that doesnt include concessions or franchises).

How to return a Superdry package?

Superdry follows a 30 day no questions asked return policy online. Every return should contain the original packaging. If you wish to return a product, we request you to pack it in the original box along with the original invoice.

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What is the return date for Superdry?

We are confident that you will be happy with your purchase, however if for any reason this is not the case, we offer the option to return for all items purchased directly with us (either online at superdry.com.au or in-store) within 28 days of the order date.

How do I contact Superdry UK?

We want you to be completely happy with your purchase so if your goods are faulty we will refund you or replace them for up to a year from purchase in most cases, just contact our customer service team by phone on 0333 3212002 or by email at customer.services@supergroup.co.uk.

How do I contact Superdry UK?

Phone number: 0333 321 2222.

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