Med spa cancellation policy 2025

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Here is an example of a cancellation policy message: We at [spa name] understand that situations may arise, leading to a cancelled appointment. We kindly request a minimum of 24 hours notice for cancellations or rescheduling. Failure to provide an adequate notice may result in a cancellation fee.
The 24-Hour Notice Policy This is one of the most popular types of cancellation policy used by salons. Clients must provide at least 24 hours notice of cancellation or incur a fee for the services they booked. This helps salons recover some potential losses and encourages clients to respect their booking commitments.
Please be advised that cancellations made up to [48 hours] before a scheduled appointment via [email, text, phone call] will be processed without a penalty. Cancellations made [48 hours] or less before an appointment will be subject to a charge of [half of the service rate].
You may cancel up to 4 sessions per calendar year without paying the session fee as long as you provide a weeks notice. If you cancel any sessions beyond those 4 for any reason, you will be responsible for the cancellation fee. I ask that you give me as much advance notice as possible when canceling a session.
Salon cancellation policy examples Feel free to tailor these for use at your salon: For appointments canceled or rescheduled within 24 hours of the appointment time, we charge 50% of the service total. No-show appointments will be charged 100%.
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We provide a 5-minute grace period, but anything beyond that will shorten your massage time. If you cancel within two hours of your scheduled time slot or do not show up, you will be charged a 50% cancellation fee.

cancellation policy form