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The document is a communication from Barclaycard regarding the process for disputing a transaction. It outlines the steps cardholders need to take, including completing a Cardholder Dispute Form and an Additional Information Form, and submitting them with supporting documentation. The letter assures that interest will not be charged during the investigation and provides contact information for further assistance.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I claim a refund from Barclaycard?

Log in to or register for Barclaycard online servicing. Or you can use our online tool to make a claim. Once youve made a claim you dont need to contact us again. Well contact you with the outcome or if we need more information.

How do I claim a refund on my Barclaycard?

Log in to your Barclaycard or Barclays app, view your transactions, select the one you want to dispute and then choose Help with this transaction to make a claim. Once youve made a claim you dont need to contact us again. Well contact you with the outcome or if we need more information.

Why is my credit card refund not showing up?

While most credit card refunds take 4 or 5 business days, it could actually take 2 to 90 days for a refund to show up on your credit card account. If more than 90 days go by without word from your credit card company, contact them and ask whether your refund is being withheld or disputed.

How do I dispute a payment on Barclaycard?

Log in to the Barclaycard app (or Barclays app), view your transactions, select on the one you want to dispute and choose Help with this transaction to make a claim. Download the app from the App Store or Google Play, or find out more about the Barclaycard app.

Can you claim compensation from Barclays?

All Barclays Bank UK PLC savings and current accounts are covered by this scheme, so in the event that we were unable to meet our obligations to repay money that you have invested with us, or interest, you may be entitled to compensation.

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How do I make a claim for a refund on my credit card?

Making a chargeback claim Tell your card provider you want to make a chargeback claim. Your card provider is the company that sends you your statements. You can find their contact details on their website. Its best to ask in writing.

How do I file a Barclaycard claim?

The fastest way to make a claim is by using the Barclays app1- see our help with a transaction page for more information. To make a claim by phone, call us on 0345 734 5345 (+44 24 7684 2100 outside the UK)2. Visas dispute rules say that most claims need to be made within 120 days of the transaction.

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How do I claim a refund from Barclaycard?

How do I claim a refund on my Barclaycard?

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How do I dispute a payment on Barclaycard?

Can you claim compensation from Barclays?

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