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A record of employment (ROE) provides information on employment history. It is the single most important document used by employees to apply for Employment Insurance (EI) benefits.
Employers must issue the ROE within five days after the employee's last day of work, regardless of the reason why the employee left (i.e. termination, resignation, etc.). What are the Penalties for not Providing a Timely ROE? Employers are liable for two kinds of penalties for failing to provide an ROE on time.
Without your ROE, you'll need proof of your employment, such as pay stubs and T-4 slips. If you cannot get your ROE, call Service Canada at 1-800-206-7218 or mail in this form. A Service Canada agent will tell you how to get your ROE or what else they need to complete your application for benefits.
How do I order paper ROE forms? To order paper ROE forms, call the Employer Contact Centre at 1-800-367-5693 ( TTY : 1-855-881-9874).
To calculate ROE, analysts simply divide the company's net income by its average shareholders' equity. Because shareholders' equity is equal to assets minus liabilities, ROE is essentially a measure of the return generated on the net assets of the company.
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ROEs are always available online and employees can view or print copies using My Service Canada Account. Payroll service providers can now add new clients to their account online and are not required to fax a copy of the Employer Consent Form to Service Canada. ROE Web is a secure application.
In the Home window on the Reports menu, choose Payroll, then Print Record Of Employment.... To print an ROE, you must have an active Sage Business Care plan with payroll service. If you do not have an active Sage Business Care plan, then please contact Customer Sales for options at 1-888-261-9610.
You must either mail us your paper ROE s or drop them off in person at a Service Canada Centre. The mailing address will be provided to you on the Information and Confirmation page once you submit your online application for EI benefits. Any ROE not submitted can cause a delay in processing your application.

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