Chase dispute form 2025

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The document outlines the process for disputing unauthorized transactions on Master/Visa debit cards, specifically using Reason Code 37. It details the claim procedure, including contacting customer service for assistance, providing necessary transaction information, and submitting the dispute form via fax or mail. The document also explains the timeline for resolution under Federal Regulation E and emphasizes the importance of maintaining records of submitted forms and correspondence.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How long does Chase give you to dispute a transaction?

The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this. Then, if you cant resolve the issue, get in touch with your bank.

How long can I file a dispute with Chase?

To dispute a charge related to billing errors under the FCBA, you must send your inquiry within 60 days of when the first bill with the error was sent to you. You can do that by sending a letter to your credit card issuer.

How to file a dispute with Chase?

You typically have 60 days from the statement date that reflects the unauthorized charge to dispute it. The time limit may also depend on your card issuer, so check your cardmember agreement to confirm how much time you have.

How can I dispute a charge through Chase?

Pending charges generally post within 1-3 business days. If the charge posts and you wish to dispute, you may do so online at Chase.com or call the number on the back of your credit card. Debit card: You can call us at 1-866-564-2262 to initiate a debit card dispute for a pending transaction.

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