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Nowadays, after completing your NHIF registration, you can check your NHIF account status online using the NHIF portal (.nhif.or.ke) to save yourself the hassle of standing in line at one of the NHIF offices.
Starting 1st October 2024, the NHIF will officially transition to SHA, and as a result, all Kenyan citizens and their dependents are legally required to register as SHA members.
If your card is inactive for more than 12 months, you will get a waiver of all your penalties and you can start making your monthly contributions a fresh. Your card will be active after 2 months (60days).
You can always check your status or get your NHIF details by sending a text message with the format [ID {space} Your ID Number] e.g. (ID 12345678) to 1550, by dialling *155#, using the My NHIF App which can be downloaded from Google Play or App Store or the NHIF Selfcare Platform.
Existing members are required to pay on or before the 9th of the following month to avoid penalties. If payments are made after 9th of the following month, then a penalty of 10% (KES 50) of the voluntary monthly contribution will be surcharged.
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One can register online by using the NHIF Selfcare Platform and follow the steps outlined in the platform. One can register by dialing the USSD code *155# from any network and following the prompts. One can also register through My NHIF App which can be downloaded from Google Play Store or Apple Store.
To change number/email address on ecitizen account your ID picture of both sides must be there (mandatory) then the number/email address you are using currently From Monday- Friday 8:00 am to 5:00pm Saturday 8:00am to 12:00pm WhatsApp number 0794413408.
You can also download it, export it or print it out. Draw your signature, type it, upload its image, or use your mobile device as a signature pad. Send how to download nhif card online via email, link, or fax. You can also download it, export it or print it out.

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