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Within 7-10 days of filing your claim, you will receive a UI Finding letter in the mail. The UI Finding letter will tell you whether you are monetarily eligible for benefits, meaning you have earned sufficient wages in your base period.
For help finding your Claimant ID, review your UI Finding letter. If you want to speak with an IDES expert regarding your ILogin account, please call (800) 244-5631. You can also schedule an in-person appointment by calling (217) 558-0401.
Tele-Serve Hours. 5:00 a.m. - 7:30 p.m. Monday through Friday. IDES Claimant Services. 1-800-244-5631. 1-866-322-8357 TTY.
Finding A Claimant ID The Claimant ID can be found in the upper-right of the UI Finding letter, as well as other letters and emails received from IDES. Claimants need to use their Claimant ID to register with ILogin and access their account.
A determination is usually issued within two to six weeks of filing your claim.
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There are several ways you can be disqualified from receiving unemployment benefits in Illinois: You quit your job without good cause. You were fired due to misconduct connected to your work. You did not have a good reason to apply for Illinois unemployment or did not accept a suitable job offered to you.
For help finding your Claimant ID, review your UI Finding letter. If you want to speak with an IDES expert regarding your ILogin account, please call (800) 244-5631. You can also schedule an in-person appointment by calling (217) 558-0401.
Normally, this process takes approximately 21 days from the date the claim is filed to the date an eligibility determination is released and payments, if found to be eligible.
The decision is usually issued within two weeks but may be delayed because of the complexity of the case, the need for additional research, etc. In unemployment tax cases, the Appeal Tribunal Decision is normally issued within 45 days following the hearing.
The Claimant ID can be found in the upper-right of the UI Finding letter, as well as other letters and emails received from IDES. Claimants need to use their Claimant ID to register with ILogin and access their account.

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