Myfedloan 2025

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Or you can contact the Federal Student Aid Information Center at customerservice@studentaid.gov or 1-800-4-FED-AID (1-800-433-3243).
Key takeaways. FedLoan Servicing stopped handling federal student loan accounts on December 14, 2021. After the decision, FedLoan accounts were transferred to MOHELA, Edfinancial, Aidvantage and Nelnet.
Dec. 14, 2022 Update: We have completed the transfer of all PSLF borrowers from FedLoan Servicing to MOHELA. Borrowers should have received notice of the completion of their account transfer to their new servicer. Additionally, FedLoan Servicings contract with us has ended.
The U.S. Department of Education (ED) has transferred the customer service of your federal student loan account from your current federal student loan servicer to MOHELA, another member of EDs federal loan servicer team. Your loans were not sold.
Aug. 22, 2022 Updates: We continue to transfer Public Service Loan Forgiveness (PSLF) borrowers from FedLoan Servicing to MOHELA, with over 50% of borrower accounts already fully transferred. If a borrower has not yet received notices from FedLoan Servicing or from MOHELA, the loans are still with FedLoan Servicing.
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Headquartered in Knoxville, Tennessee, Edfinancial Services is your student loan servicer.

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