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The five-step grievance handling procedure Step 1 \u2013 Informal approach. Step 2 \u2013 A formal meeting with the employee. Step 3 \u2013 Grievance investigation. Step 4 - Grievance outcome. Step 5 \u2013 Grievance appeal.
If the parties are unable to resolve the grievance after the Step 2 meeting, the union can advance the grievance to an Adjustment Board (Step 3) by submitting a written request to Employee & Labor Relations or the Human Resources Director within the timeframe prescribed in the applicable MOU.
Following receipt of the grievance, Employee & Labor Relations schedules a Step 2 grievance meeting with the employee (and his/her union representative if applicable), and then holds a discussion with the department representatives in an attempt to settle the grievance.
Stage 2 - If an employee is not satisfied with the outcome of the grievance at Stage 1 then they may take the grievance to stage 2 within 10 days of the stage 1 outcome. At this stage the grievance must be formally raised in writing (email, memo or letter) by the employee.
Stage 2 - If an employee is not satisfied with the outcome of the grievance at Stage 1 then they may take the grievance to stage 2 within 10 days of the stage 1 outcome. At this stage the grievance must be formally raised in writing (email, memo or letter) by the employee.
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The fourth and last step of the grievance process is arbitration.
Sir, We seek to lodge a complaint that the package received by us, on (date \u2013 dd/mm/yy), from (City/Town Name) is poorly damaged. (Describe in your words). The package enclosed packing slips that have been received in an awful situation.
A grievance is generally defined as a claim by an employee that he or she is adversely affected by the misinterpretation or misapplication of a written company policy or collectively bargained agreement. To address grievances, employers typically implement a grievance procedure.
The Step 2 meeting is the Local Union's last chance to settle the grievance prior to the grievance either being appealed directly to arbitration or to being appealed to Step 3 of the grievance-arbitration procedure.
If the parties are unable to resolve the grievance after the Step 2 meeting, the union can advance the grievance to an Adjustment Board (Step 3) by submitting a written request to Employee & Labor Relations or the Human Resources Director within the timeframe prescribed in the applicable MOU.

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