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If the customer is raising the complaint for the first time, he/she can call the bank at 1860-419-5555/1860-500-5555 or send an email to .axisbank.com/support/.
Take a copy of your statement showing the transaction to the local branch of your issuer or, if you have online access, just sign on to your account. The customer service representative at the branch and/or the bank website should be able to accept a ``dispute from you.
0:21 1:36 And click on apply Select the transaction on which the dispute needs to be raised. And click onMoreAnd click on apply Select the transaction on which the dispute needs to be raised. And click on proceed Enter the dispute amount and select the reason from drop-down.
Follow these simple steps. Login to Online Banking Help Services Card Management Card Transaction Dispute Follow Instructions on screen. Once dispute is raised your card will be immediately blocked and a replacement card will be sent to your registered mailing address.
Complaint --Select Nature of transaction-- Person to person. Person to merchant Nature of transaction. --Select Issue Type-- Amount debited but not credited to beneficiaries account. Comments. Provide brief about your issue. Transaction ID * Please enter your transaction reference number.
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