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How Do You File a Debit Card Chargeback? First, the customer must attempt to resolve the issue with the merchant directly if they haven't already. If the merchant doesn't respond to the customer's attempts to communicate or won't resolve the issue, they can call their bank to dispute the charge.
A transaction dispute is a consumer complaint related to a credit or debit card purchase. Transactions are most commonly disputed because of fraud (unauthorized purchases) and a lack of merchant follow-through (merchandise not as expected, services not performed, credit not issued, etc.).
You may also email us the scanned image of the filled up form to nodal.officer@axisbank.com In case you are not satisfied with our resolution or if you do not receive a response within 30 days of approaching the bank, you may contact the Banking Ombudsman.
A dispute occurs when a cardholder contacts their card issuing bank and demands to have their money returned. Disputes are a feature of the Visa, Mastercard and American Express card networks intended to protect cardholders from fraudulent activity.
A disputed transaction is one where a customer questions the validity of a transaction initiated through his/her registered Debit/Credit Card account. Customers may report a disputed transaction for various reasons, as mentioned below: Unauthorized transactions. Excessive charges.
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Don't have your Email ID registered yet? You can get your Email id registered by calling our phone banking toll-free numbers 1860-419-5555, 1860-500-5555.
A disputed transaction is one where a customer questions the validity of a transaction initiated through his/her registered Debit/Credit Card account. Customers may report a disputed transaction for various reasons, as mentioned below: Unauthorized transactions. Excessive charges.
1-860-419-5555 (Charges applicable as per the service provider) 1-860-500-5555 (Charges applicable as per the service provider) Customers can access Phone Banking services from outside India by dialing +91-22-67987700.
Definition. Disputed Transaction. A disputed transaction is a debit or credit card transaction that the cardholder is claiming is illegitimate in some way. They may claim the purchase was fraudulent, they didn't receive what they paid for, or the amount was incorrect.
Can I dispute a credit card charge I willingly paid for? You should never dispute a credit card charge you willingly paid for. Not only is doing so unethical, but you won't be able to keep the initial credit you receive if you don't deserve it.

axis bank dispute transaction