Toyota claims 2025

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  1. Click ‘Get Form’ to open the Toyota Customer Claim Form in the editor.
  2. Begin by entering your personal information in the 'Customer Name and Address' section. Fill in your first name, last name, street address, city, state, zip code, and contact numbers.
  3. In the 'Vehicle Information' section, provide details such as the vehicle's make, model, year, current mileage, and Vehicle Identification Number (VIN). If applicable, indicate whether it is a leased vehicle and include the lessor’s name and address.
  4. Describe the vehicle problem(s) clearly. Attach any relevant repair orders or documents that support your complaint. List any dealers that have attempted repairs along with their locations.
  5. Indicate if the problem currently exists by checking 'Yes' or 'No'. If your vehicle has been involved in an accident, provide the date and specify any damaged areas.
  6. Finally, sign and date the form before submitting it to the National Center for Dispute Settlement at the provided address.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
Contact us
Make a claim online or call 1300 658 027. Our team is here to help when you need to process a claim.
If you would like to request a customer claim form, call the Toyota Customer Assistance Center at (800)331-4331. When you call, please have your vehicle identification number, the current mileage on your Toyota and the names of your selling and servicing dealerships.
CFPB Orders Toyota Motor Credit to Pay $60 Million for Illegal Lending and Credit Reporting Misconduct. Lender directed customers to dead-end cancellation hotline, withheld refunds, and knowingly tarnished credit reports with false data.
Ready to file a claim? Call us directly at 1-855-999-0518 to submit your claim. Or you can visit your dealership to contact us on your behalf. Still have questions?
Class Action Lawsuit Filed Over Alleged Engine Defect Plaguing 2022-2024 Toyota Tundra, Tundra Hybrid. December 6, 2024 A class action lawsuit alleges 2022-2024 Toyota Tundra and Tundra hybrids are stricken with an engine defect that can cause stalling and/or total engine failure.