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What should be included on a telephone triage documentation?
Documentation should include the date, time, patients name, name of caller, the callers relationship to the patient, complaints, concerns, and questions. Thoroughly document the advice given, including any critical negative information that helped determine the advice provided.
What is the documentation of triage?
10: Triage Documentation Triage entails the process of patient throughput from the point of entry to patient disposition and transfer of care to the next provider in the emergency treatment area. Documentation of this process is mandatory and serves multiple purposes.
How to triage a patient over the phone?
Telephone triage programs provide individuals with health concerns access to nonurgent health information, advice, and referrals to appropriate health care services over the phone.
What is the telephone triage program?
Always stick to the facts and avoid jargon or slang. If a patient says she has a tummy ache, put that information in quotes so its known these were the patients words. Nurse triage documentation is not the place for personal views.
What is triage phone screening?
The primary objective of the telephone triage nurse is to identify the nature and urgency of the patients problem and direct them to the appropriate level of care, providing support and collaboration as necessary along the way. These patients dont yet have a diagnosis.
phone triage template
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Telephone triage requires the ability to listen, assimilate, collate and prioritise many pieces of information. It involves common sense mixed with the ability to think on your feet. This can be critical to the success of any prospective telephone triagist.
What is a telephone triage assessment?
It is a method by which a Doctor telephones the patient and assesses through a detailed history whether the patients medical problem can be managed without the patient having to come in for a face to face appointment.
triage sheet
Operational Templates and Guidance for EMS Mass Incident
The document provides guidance in the form of usable templates and examples. Coordinate movement of patients from Triage Area to Treatment Areas with Triage
RN ON CALL DOCUMENTATION FORM Date: Time call received: Individual: DMR#: Time call returned: Age: D.O.B.: Home: Reporter: Phone: Type of Call: ( circle)
Please do not disseminate Interim Crisis Care Plan
The process can happen by telephone/virtually or in person, and the outcome will be promptly communicated to whoever brought the appeal. Crisis Care Triage
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