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Before calling the IRS, people should know what info theyll need to verify their identity Social Security numbers and birth dates for those who were included on the tax return. An Individual Taxpayer Identification Number letter if the taxpayer has an ITIN instead of an SSN.
A fillable Form 14039PDF is available on IRS.gov. It can be completed online, printed and attached to a paper tax return for mailing to the IRS. Or, taxpayers may complete the form online at the Federal Trade Commission and FTC will electronically transfer the Form 14039 but not the tax return to the IRS.
After successful verification, it takes about 6 weeks to complete processing. The return will be rejected and investigated as identity theft/tax fraud if: Verification fails to confirm your identity or that you filed the return.
Why would it take 6-9 weeks to receive my refund? Because it lands on an IRS employees desk to be verified and processed manually.
(added March 14, 2022) After you verify your identity and tax return information using this service, it may take up to nine weeks to complete the processing of the return.
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Mail or fax your form and the attached copy of your ID to the Internal Revenue Services, PO Box 9039, Andover, MA, 01810-9039 or fax it to 855-807-5720.
The processing of your Form 14039 and the resulting investigation takes around 120 days in most cases, but sometimes takes 180 days or longer, so youll need to be patient. Any refund youre due will be released to you after your identity has been verified.
Completing Form 14039, attaching it to a paper tax return and mailing it to the IRS is the way to inform the IRS that the taxpayer may be a victim. The IRS will then identify the fraudulent return and, after an investigation, clear the account and process the paper tax return.
Within 30 days after the IRS gets your Form 14039, youll get a letter telling you that the IRS received your affidavit.
What happens after I successfully verify? Well process your tax return. It may take up to 9 weeks to receive your refund or credit any overpayment to your account. However, if we find other problems, well contact you again and this may delay your refund.

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