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If defect has been found on the sticker, you may have it replaced by the installer. RFID check-up is FREE, replacement of RFID Sticker is FREE when defects were found, just pay the initial load.
How to reload my RFID account using GCASH? Log in to your GCash account. Go to PAY BILLS. Click the icon for TRANSPORTATION. Choose the RFID you wish to reload Autosweep RFID or EasyTrip. Fill out the form. You will be directed to the confirmation page. Click CONFIRM.
The data stored on the RFID chip comes pre-programmed (pre-encoded) directly from the manufacturer, but can easily be re-programmed. However, there are a few things to consider before re-programming an RFID tag, such as memory bank information, the memory format (the way the data is represented), and character limits.
via Text Message. Text AUTOSWEEP BALINQ Plate Number or Card Number and send to : 0917-860-8655 (Globe) 0918-860-8655 (Smart)
RFID check-up is FREE, replacement of RFID Sticker is FREE when defects were found, just pay the initial load. If the replacement is covered by the warranty, you just have to pay the P500 initial load for North and P200 for South.
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Text Autosweep [space] BALINQ [space] Plate Number (Premium subscribers) or Card Number (To-Go subscribers). For example: AUTOSWEEP BALINQ ABC123. Send to 0917-860-8655 (Globe) or 0918-860-8655 (Smart).
RFID users entitled to one free replacement To get a replacement, just go to the RFID Portal, click on the RFID Tag, and then select Request replacement tag from the drop-down menu.
In order to get an RFID for AutoSweep or Easytrip, you will need to head over to a designated installation site. There you will be required to fill up a form and pay for your new RFID. Once these are completed you will then have to wait in line for the staff to the device onto your vehicle.
To have ones RFID sticker and card replaced, one needs to bring with them their car and their old card. 4. It is free to replace ones old RFID card and RFID sticker. An initial Php 200 to 500 load however is required.
Should I request for a new card before I can replace my RFID? For lost old cards, a new Easytrip card, RFID sticker and account number will be issued. The P100 fee for lost card and P200-P500 initial load will apply.

autosweep rfid replacement form