Personal training cancellation policy template 2025

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To clearly communicate this information, every cancellation policy template should include these key elements: A timeframe to cancel a service with or without penalty. A late cancellation penalty. Contact information for cancellations. A place for a signature.
An effective cancellation policy should detail time frames for cancellations, specify associated late cancellation fees, address last-minute cancellations, and provide guidance for handling unavoidable emergencies.
A cancellation policy sets out what will happen if a customer is unable to make the appointment they booked. Usually customers are able to cancel for free (or at minimal cost) if they provide a certain amount of notice. After this, fees are charged.
Be Honest and Direct: Clearly express your feelings. You might say something like, ``Ive been thinking about it, and Ive decided that I want to stop our sessions. Explain Your Reasons (if comfortable): You can share your reasons, whether theyre personal, financial, or related to your fitness goals.
While this may vary between PTs, many operate on a 24 hour cancellation policy when it comes to personal training sessions. This means clients must give at least 24 hours notice or more before cancelling a scheduled session.
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Whatever the reason, you should set a timeframe for cancellation that safeguards your business schedule so you can minimize lost time and profits. Determine how much notice time is fair to your clients. Some small businesses require 48-hour notice to cancel a contract, while others require a minimum of 30 days.
An example of a cancellation policy for a personal trainer could be: Clients must cancel or reschedule sessions at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled session may be subject to a cancellation fee equivalent to the cost of the session.
Examples of cancellation in a Sentence The storm caused delays and flight cancellations. Notice of cancellation should be given 30 days in advance. There is a fee for cancellation. Cancellations increased when rates doubled.

cancellation policy template