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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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How can I remove Sprint Collections from my credit report? A Sprint collection account can hurt your credit score and remain on your credit report for up to seven years regardless of whether you pay it or not. Unfortunately, paying the collection could even lower your credit score.
Report telephone scams online to the Federal Trade Commission. You can also call 1-877-382-4357 (TTY: 1-866-653-4261). The FTC is the primary government agency that collects scam complaints. Report all robocalls and unwanted telemarketing calls to the Do Not Call Registry.
Contact local law enforcement and file a police report. You can also file an identity theft report with the FTC. Notify your current service provider as well as the service provider for the fraudulent account. Place a fraud alert on any of the three major credit reporting bureaus -- Equifax, Experian, or TransUnion.
T-Mobile has confirmed six other, previous data bdocHubes since 2018.
Submit a request to the credit reporting agency to have the Sprint inquiry removed from your credit history. Please note the agency removal process could take up to 30 days. If after 30 days the credit inquiry has not been removed, please email creditremoval@sprint.com.
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You can also call Equifax at (800) 525-6285 or send a request by mail to place a fraud alert or active duty alert. Download this form for instructions and mailing address. To request an extended fraud alert, download a copy of the Equifax Extended Fraud Alert Request Form.
You can modify or cancel your payment arrangement up to one day before the scheduled processing date. Doing this may change your eligibility, which may prevent you from setting up a new payment arrangement. Learn more about modifying or cancelling a payment arrangement.
PLEASE CONTACT SPRINT'S FTS2001 CUSTOMER SERVICE CENTER AT 800 366-9888 IF ADDITIONAL INFORMATION OR ASSISTANCE IS REQUIRED.
You can write a letter asking the creditor or collector to remove this information as a goodwill deletion. Your goodwill letter doesn't need to have a lot of information or details. Simply identify the debt, and point out that it has been paid and that you'd like them to remove it.
Placing a fraud alert does not affect your credit scores. It alerts creditors that you may have been a victim of fraud and encourages them to take extra steps, such as contacting you at a phone number you provide, to verify your identity before extending credit in your name.

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