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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

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Is MOHELA a government student loan?

MOHELA services loans under the direct loan and Federal Family Education Loan (FFEL) programs. If MOHELA is your federal student loan servicer, youll make payments directly to it. You can contact its customer service team to ask questions or discuss repayment options.

Are MOHELA loans paused?

To apply for or renew an Income-Based plan, please visit StudentAid.gov. You may be eligible to consolidate your loans into a new Direct Consolidation Loan, originated and owned by the federal government, to qualify for the pause in both interest accrual and payments due through Dec. 31, 2022.

Is MOHELA trusted?

Mohela is a legitimate student loan servicer that has entered into a contract with the U.S. Department of Education to service student loans. It is a safe and reliable loan servicer to do business with, and you dont have to worry about providing the company with your bank information or other personal details.

Does Biden loan forgiveness apply to MOHELA?

The Biden administration last year renewed MOHELAs loan servicing contract through 2023. It also awarded the company millions of new accounts by designating it the new exclusive contractor to manage the Public Service Loan Forgiveness program, which cancels the debt of public service employees after 10 years.

Are MOHELA loans federal or private?

Federally-Owned Loans Serviced by MOHELA With over 40 years in the student loan servicing industry, we have the expertise to help manage your loans answer any account questions, help you explore your benefits and repayment options and process your payments.

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