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You may file a complaint against the repair shop. Licensing and inspections of car rental agencies falls under the jurisdiction of the Department of Motor Vehicles. Call (860) 263-5056 or toll-free 800-842-8222. Repairers and dealers are regulated by the Department of Motor Vehicles.
File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.
A consumer may return the vehicle and obtain a refund if a dealer cannot repair a defect that substantially impairs the vehicles value after (1) the same defect has been the subject of repair three or more times and it has not be corrected or (2) the vehicle has been out of service for repair for 15 days during the ...
The dealer must repair the vehicle at no charge up to 30 days (or 1,500 miles) after the purchase date if the owner paid at least $3,000, and up to 60 days (or 3,000 miles) after the purchase date if the owner paid at least $5,000.
The FTC cannot resolve individual complaints, but it can provide information about what steps to take. The FTC says that complaints can help it and its law enforcement partners detect patterns of fraud and abuse, which may lead to investigations and stopping unfair business practices.
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People also ask

How to Write a Strongly-Worded Letter of Complaint: A Summary Step 1: Make Sure You Send It to the Right Place. ... Step 2: Start the Letter With the Right Tone. ... Step 3: Explain the Problem Effectively. ... Step 4: Suggest a Solution. ... Step 5: Enclose or Attach Relevant and Necessary Documents. ... Step 6: Set a Time Limit.
TO WHOM IT MAY CONCERN: I am writing to notify you of the problems I am experiencing with my (INSERT YEAR, MAKE, MODEL, & VIN NUMBER OF YOUR VEHICLE) and to request that you correct this problem within thirty (30) days of your receipt of this letter.
within 18 months or 18,000 miles (whichever comes first), you can bring the vehicle back to the dealer for repairs. If the dealer is unable to fix the problem after multiple attempts, you may have the right to return the vehicle.
What to include in a complaint letter describe your problem and the outcome you want. include key dates, such as when you purchased the goods or services and when the problem occurred. identify what action you've already taken to fix the problem and what you will do if you and the seller cannot resolve the problem.
Email to: dcp.complaints@ct.gov. Fax to: 860-707-1966. Mail to: Department of Consumer Protection. 450 Columbus Blvd, Suit 901. Hartford, CT 06103.

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