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You can inquire about missing or incorrect rental payments from the New York City Human Resources Administration (HRA), as well as any other issues with HRA rental payments for the CityFHEPS and FHEPS programs. Call 311 or 212-NEW-YORK (212-639-9675) for assistance by phone.
FHEPS is a rent supplement for families with children who receive Cash Assistance and have been evicted or are facing eviction, who lost their housing due to a domestic violence situation, or who have lost their housing because of health or safety issues.
What is the CITYFEPS Rent Supplement Program? The CITYFEPS Rent Supplement Program can help eligible families with children at risk of entry to shelter and those already in shelter to secure permanent housing.
You can inquire about missing or incorrect rental payments from the New York City Human Resources Administration (HRA), as well as any other issues with HRA rental payments for the CityFHEPS and FHEPS programs. Call 311 or 212-NEW-YORK (212-639-9675) for assistance by phone.
You can use CityFHEPS to rent an entire apartment, a single room in an apartment, or a single room occupancy (SRO) unit. Any housing must be in the five (5) boroughs of New York City. SRO units are only available for households with one adult. The maximum rent that CityFHEPS will allow is $1,634 per month.
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Homebase provides New Yorkers experiencing housing instability in the community with various homeless prevention services and aftercare services to families and individuals exiting NYC DHS shelter to permanent housing. Homebase locations are servicing clients either via phone or for in-person services.
The CityFHEPS program generally provides for up to four annual renewals, with additional extensions available for good cause (five years total). This five-year maximum does not apply to households that include someone who is 60 years old or older, or that include an adult who receives federal disability benefits.
CityFHEPS rent levels for apartments and SROs are indexed to the Section 8 standard adopted by the New York City Housing Authority (NYCHA). If you house a tenant with CityFHEPS, you will receive rent payments directly from DSS/HRA.
The CityFHEPS program generally provides for up to four annual renewals, with additional extensions available for good cause (five years total). This five-year maximum does not apply to households that include someone who is 60 years old or older, or that include an adult who receives federal disability benefits.
You can inquire about missing or incorrect rental payments from the New York City Human Resources Administration (HRA), as well as any other issues with HRA rental payments for the CityFHEPS and FHEPS programs. Call 311 or 212-NEW-YORK (212-639-9675) for assistance by phone.

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