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A change request is a different kind of user interaction. Whereas a service request deals how users initiate normal service actions, change requests are concerned with instances where we need to alter this somehow in order to meet the users requirements.
A change request form is a form used to request, approve, and track project-related changes. Stakeholders request changes for many reasons, including the following: One of the items you need to complete the project goes out of stock. The clients needs change, prompting them to ask for different project deliverables.
Contents Identify the need for a change request. Determine the scope and desired outcome of the change request. Identify stakeholders who will be impacted by the change request. Gather data and information relevant to the change request. Write a clear, concise, and comprehensive change request.
Service request - A formal user request for something new to be provided. Example: I need a new Macbook. Incident - An unplanned event that disrupts or reduces the quality of a service and requires an emergency response. Example: The website is down!
Below is a customizable framework for an effective change request process. Step 1: Collect important documentation and information. Step 2: Evaluate the impact of the change. Step 3: Prioritize the change request(s) Step 4: Approve or reject the change request(s) Step 5: Plan implementation.

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As you can see, change request forms make it easier to anticipate how proposed changes are likely to affect a projects scope, budget, and schedule. Using a change request template can make it even easier to review, approve, and track changes.

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