Drug Control Program Complaint Form - Mass.Gov - mass 2025

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Drugs Illegal drug trafficking: submit a Tip online or call your local DEA office. Report criminals posing as DEA Special Agents, illegal sales/distribution of drugs; suspicious online pharmacies and other drug-distribution-related crimes. 877-RxAbuse (877-792-2873)
If you would like to submit a health care complaint by mail, please contact the Health Care Helpline at (888) 830-6277 for assistance.
Top 6 Common Patient Complaints Long Wait Times. Patients are often frustrated by the amount of time they have to wait when receiving healthcare. Insufficient Communication. Lack of Personal Attention. Billing Issues. Poor Follow-Ups. Unprofessional or Unfriendly Staff. Optimize Scheduling. Create a Communication Framework.
Users may anonymously submit tips either by calling a toll-free tip line number 1-800-494-TIPS or via text messaging, by sending the word TIP to CRIME (27463).
You can print our complaint form, fill it out, and mail it to: Office of the Attorney General. Consumer Advocacy Response Division. One Ashburton Place, 18th Floor. Boston, MA 02108.
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