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ILoveDooney offers you the best of Dooney Bourke at even better prices. For over a decade, weve been offering styles you love for less, with the quality craftsmanship and materials that you expect from Dooney Bourke.
How does In-Store Returns work? The solution involve customers physically returning purchased items to a brick-and-mortar store. Customers present the item, receipt, or proof of purchase to store staff. The staff member verifies the items condition and processes the return based on store policies.
The retailer processes the request The company can approve or reject the return request, ing to their returns policy. If the request is approved, the company may issue a return merchandise authorization (RMA), or simply generate a prepaid shipping return label for the customer.
Often, you can return an item for a full refund if you have a receipt. You might also want to exchange the item or ask for store credit. However, the store ultimately decides whether to take the item back and whether to give you something in return.
Communicate your return policy: Explain it to your customers and make it easily accessible. Include your packaging, website, and other correspondence address. Communication is crucial when it comes to handling goods returns. While drafting your return policy, keep it clear and write in easy-to-understand language.

People also ask

No problem. Contact customer service at service@dooney.com or (800) 347-5000 to learn more about our Repair Replacements Program. Return processing usually takes 5 to 10 business days after the receipt of your package. This is an estimate and processing times may vary seasonally.

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