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How do I report customs?

You can submit your question, compliment, complaint, or tip online or by calling 1-877-CBP-5511 (877-227-5511). If you are outside the U.S. you must call +1-202-325-8000. (Telecommunications device for the hearing impaired please call 7-1-1).

Who can investigate a complaint against a local authority?

The Ombudsman can investigate complaints made by or on behalf of members of the public. This includes not just complaints from individuals but also groups of people and a wide range of organisations.

How do I email us customs?

For additional questions or concerns, please contact CBP via e- mail at Private.Aircraft.Support@dhs.gov.

How do you set up a complaint?

Tips for writing a formal complaint Date the letter of complaint. Provide your name and address. Give a clear account of what happened and what went wrong. Include all the relevant facts such as dates and names but try to keep the letter concise.

How do I file a complaint against a local government?

Learn how to file a complaint to your federal or local government and its agencies.File a complaint with the USPS Office of the Inspector General (OIG) by: Filing an online complaint. Calling 1-888-USPS-OIG (1-888-877-7644) Finding more information about contacting the OIG.

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