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In order to take action on the estate, youll need to complete our bereavement form. This form is for the executor of the will, the administrator of the persons estate or the next of kin to complete. We will guide you through the process. Its helpful to have your information and documents ready before you start.
Can you transfer an Optus account to another person?
If services are to be transferred to different people, please submit separate forms for each person. Please only include the information relevant to each new account holder. If youre transferring service(s), well need to complete a credit check. Youll need to provide at least 100 points of identification.
How to cancel Fetch TV Optus?
Contact us and let us know you want to cancel your Fetch subscription / need a replacement set-top box. Well send you an Australia Post eParcel code via email / SMS. Bring your eParcel code, set-top box and everything that came with it (accessories, cables, remote controls, etc)
How do I notify Optus of death?
Alternatively, you can fill out our Bereavement Care Form and return via: Email to: BereavementCare@optus.com.au. Post to: Bereavement Care. PO Box 888. North Ryde. NSW 1670.
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Call overseas Optus Use your mobile to make international calls it costs less than you This critical piece of information forms bereavement, safety issues,
Optus accounts possible through the creation of a specialist Bereavement. Care team. This team have made major improvements to the way we handle deceased
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