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2020 4.8 Satisfied (242 Votes)
2014 4.3 Satisfied (35 Votes)
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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Death notices are one of the most common ways to notify a community about someones passing. They can be published in several places, such as print newspapers or journals, online media, or on obituary websites.
You can use the online Telstra Bereavement Support form to notify us and request the cancellation or transfer of services. A specialist from our bereavement care team will contact you. Or, if you prefer, you can mail, call us or visit our store.
A representative for Three said to cancel the contract/close the account of someone who has passed away, the next of kin/family/friend just needs to get in touch with their contact centre and provide a copy of the death certificate. This will then ensure that everything will be closed up.
All Change of Ownership requests can only be managed in our Retail stores face to face, until further notice. Both parties must bring photo ID into store, with 100 Points of ID.
Use these forms to advise us of the death of an adult or child. Well use these details to update records with Medicare, Centrelink and Child Support.
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People also ask

To cancel or a transfer a cell phone contract, call your providers customer support number and tell the representative that youd like to cancel or transfer the contract and the reason why. You should not be charged a fee for either canceling a contract after a death or transferring a contract after a death.
You can use the online Telstra Bereavement Support form to notify us and request the cancellation or transfer of services. A specialist from our bereavement care team will contact you. Or, if you prefer, you can mail, call us or visit our store.
If you wish to cancel, please follow the steps below to find out how to contact us: Click here and head to our Contact Us page. Tap Moving Disconnecting option. Select how you wish to contact us.

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