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U.S. Department of Homeland Security (DHS) The Department of Homeland Security (DHS) works to improve the security of the United States. The Departments work includes customs, border, and immigration enforcement, emergency response to natural and manmade disasters, antiterrorism work, and cybersecurity.
How long does an USCIS service request take?
Timely Response USCIS completes requests within each category on a first-in, first-out basis. In general, the goal for resolution of service requests is 15 business days from the date of creation.
What is the DHS form 7001 request for case assistance?
Individuals and employers (or their legal representatives) experiencing problems with USCIS may submit a DHS Form 7001.
Who can help me with my immigration case?
If you need help with an immigration issue, you can use the services of a licensed immigration attorney or accredited representative of a Board of Immigration Appeals recognized organization.
How do I check my DHS USCIS case status?
Online: Use the case status online tool to check for updates about your immigration case. You will need your 13-character receipt number from your application or petition. By phone: If you are calling from the U.S., contact the USCIS Contact Center at 1-800-375-5283 or TTY 1-800-767-1833.
uscis form 7001
DHS Form 7001DHS Form 7001 onlineDHS Form 7001 PDF downloadUSCIS case statusUSCIS customer service talk to a personUSCIS loginUSCIS Ombudsman requestUSCIS case inquiry
How to Request Case Assistance from the CIS Ombudsman
We strongly prefer that you use our online DHS Form 7001, Request for. Case Assistance. If you cannot submit the request online, you can download the paper form
We are an independent office within the Department of Homeland Security and are not part of USCIS. You can submit DHS Form 7001 online below to request our
Requests may be sent via email to ICE-FOIA@dhs.gov, by fax to (202) 732-4265, or by USPS to U.S. Immigration and Customs Enforcement, Freedom of Information
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