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(A Grievance form is not required for a Fast Complaint you may also file one verbally by calling 1-855-464-3571 for Los Angeles Members and 1-855-464-3572 for San Diego Members.) You (the enrollee), your provider or your representative can request a grievance.
When can an appeal be filed? Your request must be filed within 60 calendar days from the date printed on the written coverage decision denial notice.
You need to file your appeal within 60 calendar days from the date on the coverage determination/organization determination notice (denial letter) you received.
You now have several options for submitting your requests for reconsideration to Optum: If you have your own secure system, please submit reconsideration requests to: claimdispute@optum.com. If you do not have a secure email in place, please contact our service center at 1-877-370-2845.
A provider dispute is a written notice from the non-participating provider to Health Net that: Challenges, appeals or requests reconsideration of a claim (including a bundled group of similar claims) that has been denied, adjusted or contested.
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Network Health will only accept written claims submitted in the English language. When Network Health is the secondary payer, claims must be submitted to Network Health within 90 days after the date of processing listed on the primary payers Remittance Advice, or as specified in your Provider Contract.
If a claim is not submitted within 60 calendar days, or the requested information is not returned to Health Net within 60 calendar days, the claim will be denied.

health net provider dispute form