If filing a complaint against a vehicle dealership, please complete Form DE-002C: Dealer Licensing & Audit 2026

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by filling out Section A, which requires your personal information. Ensure you provide your last name, first name, address, phone number, and email address clearly.
  3. In Section B, check all applicable boxes that describe the nature of your complaint. This could include issues like undelivered titles or fraud/misconduct related to the dealership.
  4. If your complaint involves discrimination under Title VI, proceed to Section C and indicate the basis of discrimination by checking all relevant options.
  5. Provide a detailed summary of your complaint in the space provided. Include names of individuals involved and any supporting documentation if necessary.
  6. In Section D, indicate whether you have filed a police report or taken legal action regarding your complaint. If yes, provide the agency name and case number.
  7. Finally, review your information for accuracy and sign in Section E to declare that the information is true to the best of your knowledge before submitting.

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Some agencies will investigate your complaint. Others accept complaints so they can file a case against the company in the future. Your states attorney general. (If you bought a used car from a private owner, the warranty may not be valid.)
You may file a complaint on an SC dealership using one of the methods below: File online by using the File a Dealer Complaint button (see above) Send an email. Fax documentation to 803-896-8172. Mail (either standard or overnight mail accepted)
Information To Include in Your Letter Give the basics. Tell your story. Explain how you want to resolve the problem. Describe your next steps. Send your complaint letter. [Your Mailing Address] [Your City, State, Zip Code] [Your email address]
For issues with an auto dealership, file a complaint with the FTC . You can also file a report with your states attorney general . If you need a lawyer, there might be resources to help you through your local bar association or legal aid. If you are a servicemember, contact your local Legal Assistance Office .

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