Get the up-to-date If filing a complaint against a vehicle dealership, please complete Form DE-002C: Dealer Licensing & Audit 2024 now

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The Motor Vehicle Dealers Board regulates: New vehicle dealers, Motor vehicle leasing dealers, Used motor vehicle dealers, and. Motor vehicle auctions.
Call (800)282-0515 to file your complaint.
If they do not pay the trade off quickly, and force the customer to make another payments, the customer has legal rights and can sue.
If you have any issues or require any assistance with completing the form, please call our Customer Service team on: 0345 241 3008.
Read up on the act before you complain, and quote it in your letter. Stay calm. You want to convince whoever you are complaining to that you are in the right, so be polite and assertive rather than hostile. Put it in writing. Know what you want. Know your rights. Use social media. Dont give up too easily.
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When trading in a car with negative equity, youll have to pay the difference between the loan balance and the trade-in value. You can pay it with cash, another loan or and this isnt recommended rolling what you owe into a new car loan.
Information To Include in Your Letter Give the basics. Tell your story. Tell the company how you want to resolve the problem. Be reasonable. File your complaint. Your Address. Your City, State, Zip Code. [Your email address, if sending by email] Date.
How do I file a complaint against a business? You can choose to file a complaint at the Ohio Attorney Generals Consumer Protection Section online; by phone at 800-282-0515; or through the postal mail after requesting and receiving a hard copy of the offices complaint form.
How to write an effective complaint letter Be clear and concise. State exactly what you want done and how long youre willing to wait for a response. Dont write an angry, sarcastic, or threatening letter. Include copies of relevant documents, like receipts, work orders, and warranties.
Formal complaint about [name of service provider] say when this was [give the date or dates when the problem occurred]. My complaint is that [list what you think went wrong or wasnt done properly. Be as clear as you can. It can help to make it short and to the point].

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