BC-775 - North Carolina Department of Revenue 2025

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Phone Numbers For questions about the application, filing requirements, or penalties, call 1-877-252-3052 (toll-free). For questions about file specifications and other technical matters, call 1-877-308-9103 .
When a tax liability is in collections: Collection personnel may call or visit a taxpayers home or business unannounced to collect past due taxes.
Disclaimer: It may take longer to receive your refund check if you requested a paper check or filed a paper return. In addition, some returns may take longer to process due to additional measures implemented to protect your identity and ensure you receive the appropriate refund.
Your state and local government tax agencies can explain your rights as a taxpayer. Most also have a taxpayer advocate or ombudsman, who can help you with tax problems and complaints.
If you have received a Notice of Individual Income Tax Assessment, you have been assessed for income taxes due. You may have also previously received a Notice to File a Return and failed to respond to that notice within 30 days.
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People also ask

If its been more than six weeks since you received an acknowledgment email, please call 1-877-252-3052. Filed Paper: If its been more than 12 weeks since you mailed your original return, you can mail a duplicate return to NC Department of Revenue, P O Box 2628, Raleigh, NC 27602, Attn: Duplicate Returns.
For individual tax returns, call 1-800-829-1040, 7 AM - 7 PM Monday through Friday local time. The wait time to speak with a representative may be long. This option works best for less complex questions. For questions about a business tax return, call 1-800-829-4933, 7 AM - 7 PM Monday through Friday local time.
Recorded information on many frequently asked questions is available 24 hours a day, 7 days a week by calling 1-877-252-3052. Automated individual income tax refund information is also available 24 hours a day, 7 days a week by calling 1-877-252-4052.

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