CST-240 - WV State Tax Department - WV.gov 2026

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Returns Due a Refund. West Virginia Tax Division. PO Box 1071. Charleston, WV 25324-1071.
If the West Virginia Tax Division needs to verify information reported on your return or request additional information, the process will take longer. Math errors in your return or other adjustments. You used more than one form type to complete your return. Your return was missing information or incomplete.
In addition, there are six regional offices that offer in-person taxpayer assistance across the State. All inquiries about tax returns should be directed to one of the Regional Office Locations listed below or by calling 304-558-3333 or 800-982-8297 during regular business hours.
Property owners must be at least 65 years old, on or before, June 30 of the next calendar year. Proof of age required (e.g. West Virginia Drivers License, Voter Registration Card) upon submission of application. Applicants name must be listed on deed for real estate or title to mobile home.
You may check on your refund on our MyTaxes website, or by going to our website at Tax.WV.Gov and clicking on the Wheres My Refund? banner. You should receive your amended refund within 10-12 weeks from the date the amended return is filed.

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People also ask

Your state and local government tax agencies can explain your rights as a taxpayer. Most also have a taxpayer advocate or ombudsman, who can help you with tax problems and complaints.
Taxpayers can ask questions by phone by calling our Taxpayer Services Division at (304) 558-3333 or toll-free 1- 800-982-8297. Questions can also be sent by email to the following address: TaxHelp@WV.Gov.

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