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How to use or fill out RMA REQUEST/DECONTAMINATION FORM - Harvard Apparatus
- Begin by clicking ‘Get Form’ to open the RMA REQUEST/DECONTAMINATION FORM in our editor.
- Fill in the 'Customer Information' section with your details, including Customer No., Name, Institution, and Contact Information. Ensure accuracy for smooth processing.
- In the 'Equipment Information' section, list the Catalog No., Product Description, Serial No., and any problems encountered. Use additional space if necessary.
- Complete the 'Decontamination Check' by certifying that all equipment is free from hazardous substances. Initial each statement confirming safety and provide a signature with the date.
- Select a reason for return in the 'Reason for Return Request' section. Choose from options like Warranty Repair or Return for Credit.
- Provide a detailed description of the problem in the designated area to assist with processing your request effectively.
- Once completed, submit your form via fax or email as indicated at the bottom of the document to initiate your RMA process.
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