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How do I file a complaint in Kentucky?

If you would like assistance in resolving a consumer complaint, please complete our Online Consumer Complaint and Mediation Request Form, or print and mail a General Consumer Mediation Form (on the right sidebar of this page), or call the Consumer Protection Division at (502) 696-5389.

How do I file a complaint against a business in Kentucky?

To file a consumer complaint online, click here or call the Consumer Protection Division at (502)696-5389. The Consumers Advisory Council acts as an advisory to consumers on consumer affairs in Kentucky. The attorney general is an ex-officio member of the council and serves as chair.

What are the 4 main steps involved in handling a customer complaint?

4 steps to handling a customer complaint Identify the problem. The first thing to do in the case of a complaint is identify the problem. Rectify the problem. Follow up on the problem. Learn from the problem.

How do I report a business in Kentucky?

If you would like assistance in resolving a consumer complaint, please complete our Online Consumer Complaint and Mediation Request Form, or print and mail a General Consumer Mediation Form (on the right sidebar of this page), or call the Consumer Protection Division at (502) 696-5389.

How do you set up a complaint?

Tips for writing a formal complaint Date the letter of complaint. Provide your name and address. Give a clear account of what happened and what went wrong. Include all the relevant facts such as dates and names but try to keep the letter concise.

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