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You may apply for MassHealth at any time during the year. You DO NOT need an open enrollment waiver from OPP to apply for MassHealth. Please visit MASSHEALTH or call their customer service line at 1-800-841-2900 for eligibility, benefits, or other helpful information.
If MassHealth members or applicants need support or have any questions they should contact the Customer Service Center at (800) 841-2900; TTY: (800) 497-4648. In addition, applicants can apply for benefits online at ​.
Visit a MassHealth Enrollment Center (MEC). To apply in person or to schedule an appointment with a MassHealth representative, go to appointment.
MassHealth Enrollment Centers (MECs) The Enrollment Centers are open for limited walk-in appointments. We strongly encourage you to use MassHealths new appointment scheduler if you need help from a MassHealth Customer Service Representative.
Provide 1 option from this list as Proof of NEW Massachusetts Residency (all items must have been issued within the last 60 days): Massachusetts (MA) drivers license. Massachusetts-issued professional license. Annual Social Security Statement (most current) Property Tax Bill (most current)
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2022 MassHealth Income Standards and Federal Poverty Guidelines Family SizeMassHealth Income Standards100% Federal Poverty Level1$522$1,1332$650$1,5263$775$1,9204$891$2,3136 more rows
Status of document: Processed (has a disposition) or Unprocessed (does not have a disposition) Date Received: The date the document (or group of documents) was received at MassHealth. Note: The date will typically be within 48 hours for faxed documents and within 1 week for mailed documents.
If MassHealth members or applicants need support or have any questions they should contact the Customer Service Center at (800) 841-2900; TTY: (800) 497-4648. In addition, applicants can apply for benefits online at ​.
How to request Login to your Customer Service Web Account. On the right hand menu, click PT-1 Request Management. Click Create New PT-1. Follow the instructions and fill out the form.
Call the MassHealth Customer Service Center. We can help. Monday through Friday, from 8 a.m. to 5 p.m.

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