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How do I dispute an unauthorized debit card transaction?

Contact your bank or card provider immediately if you suspect an unauthorized debit or charge. If a thief charges items to your account, you should cancel the card and have it replaced before more transactions come through.

What do you do after ACH fraud?

Bank automated clearing house (ACH) information. If you gave the fraudster your bank account number or routing number, contact your bank or credit union immediately. You may need to close the account and open a new one.

What happens when you dispute a charge on your debit card?

The bank will conduct a preliminary investigation. If the cardholders claim seems valid, they will issue a provisional credit and return the funds to the customers bank account. They will then recoup the money by initiating a debit card dispute with the merchant.

What is Fifth Third dispute number?

Who do I contact? Please call our Disputes Resolution Department at 1-877-833-6197 and select the appropriate product: Checking, Savings or Card, and then the Disputes Option. Our Customer Service Professionals are available to assist you Monday through Friday, 8 AM to 6 PM (EST), Saturday 10 AM to 4 PM (EST).

Does Fifth Third Bank have fraud protection?

Thats why we take fraud protection seriously for all Fifth Third Bank customers. If you suspect your Fifth Third account has been the target of a phishing scheme or other fraudulent activity, contact us immediately. Were here to provide protection and ensure the information you entrust with us remains safe.

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How do I cancel a pending transaction on Fifth Third?

If you send money to a phone number or email address that is not registered with Zelle then please contact Customer Support (1-800-972 -3030) where they will be able to cancel the transaction while it is still in pending status.

Can I get a refund on ACH transaction?

ACH Refund automates the time consuming process of depositing Treasury checks, as well as eliminating the delay and risk associated with receiving Treasury checks through the mail. ACH Refund is available to anyone who has a federally-assigned taxpayer identification number and a U.S. bank account.

How do I dispute fraud purchases on Fifth Third Bank app?

If you discover unauthorized transactions on your account, please call our Disputes Resolution Department at 1-877-833-6197 select the appropriate product Checking, Savings or Card and select anything else and then the Disputes Option.

How do I cancel a pending transaction on Fifth Third?

If you send money to a phone number or email address that is not registered with Zelle then please contact Customer Support (1-800-972 -3030) where they will be able to cancel the transaction while it is still in pending status.

How do I dispute a transaction on Fifth Third Bank?

If you want to dispute a transaction, call our Disputes Resolution Department at 1-877-833-6197. Select the appropriate product Checking, Savings or Card and select anything else and then the Disputes Option.

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