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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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If you have any trouble making your payments, please contact us immediately to explore your options. We can help. Learn more about other Repayment Plans available to you, or explore other relief options. You can apply for a deferment or forbearance by visiting the Repayment Options Resources page .
There are multiple ways to apply for a forbearance or deferment. OnlineYou may be able to apply for certain forbearances and deferments on your servicers website. Find your loan servicer. Mail or EmailTo apply by mail or email, you must. PhoneContact your loan servicer if you are experiencing financial hardship.
If you consolidate loans other than Direct Loans, consolidation may give you access to forgiveness options, such as income-driven repayment or Public Service Loan Forgiveness (PSLF). If you consolidate, youll be able to switch any variable-rate loans you have to a fixed interest rate.
How To Request A Forbearance with Nelnet Download NELNET Forbearance Request Form. Click here to download the Nelnet forbearance form. Check off all the options in red on the forbearance request form. Check this box. Mail Completed Form to: Nelnet. Attn: Enrollment Processing. P.O. Box 82565.
All payments on eligible loans made to ED will be refunded. Payments not made to the Department will not be refunded. This means you would no longer have to make payments on those loans associated with the school that misled you, and you may have some of your past loan payments refunded to you.
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People also ask

You may be eligible for forgiveness of the remaining balance of your Direct Loans after making 120 qualifying payments on those loans while employed full time by a qualifying public service employer(s).
No. The Department of Education only considers settlements once youre significantly behind on payments. Student loan servicers like Nelnet or Aidvantage cant accept a settlement until your loans have defaulted.

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