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How Do Consumer Complaints Help DOT? Complaints from consumers help DOT spot problem areas and trends in the airline industry. Complaints can lead to enforcement action against an airline when a serious violation of the law has occurred. Complaints may also be the basis for rulemaking actions.
How To Deal With Annoying Co-passengers Tolerance is the key. Say hello to your headphones. Its all about the seat. Keep calm and count 1, 2, 3 Sharing is caring, oops distracting, we mean. Fall asleep. Ignorance is bliss. Ask for help.
Public Grievance Public Grievance Officer. Shri Ambuj Sharma, Deputy Secretary. Ministry of Civil Aviation, Room No.50 , Ground Floor, B-Block, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi - 110 003. Tel No: 011-24641912 (Office) E-mail: pgnodalofficer-moca[at]gov[dot]in.
If you have an airline complaint, whether lost bags, a delayed flight, or poor service, always try to resolve it politely at the airport. If that doesnt work, send a letter or email to the airline.
By filing a consumer complaint with the FCC, you contribute to federal enforcement and consumer protection efforts on a national scale and help us identify trends and track the issues that matter most. The FCC does not resolve all individual complaints.
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How to write an airline complaint: Be polite, specific, and straight to the point. Include your frequent flyer number. Sleep on it. Never say, I will never fly your airline again! since that gives the airline no incentive to help.
Safety and Security Complaints If you have a concern about airline safety (airline and airplane safety, emergency exit seating, low-flying aircraft, pilot licensing and related issues), please visit the Federal Aviation Administrations (FAA) website to report a safety-related issue.
Air travel isnt always fun. Things go wrong. And while youre unlikely to get compensated because a summer thunderstorm made your plane late, its often worth complaining to the airlines and seeing what you can get for your travel inconveniences.
Speak clearly and ask passengers to repeat information if you are unsure. Remain calm, polite and professional at all times. Dont take insults or offensive language personally. Remember, your response may turn a minor situation into a major conflict.
If you contact the airline or ticket agent to obtain a required refund and you are refused that refund, you should file a complaint against the airline or ticket agent with the Department at .

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