Utility shut off notice 2025

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If your service has been terminated or you are have received a shut off notice, you may qualify for UESF. To apply, please call UESF at (215) 814-6837 or visit one of the UESF intake sites. Utility companies servicing Philadelphia and Pennsylvania also have programs to assist you in paying your bills.
The final action of reconnecting electricity takes just a few seconds once the person from the power company gets to the right spot to turn the power back on. However, it can take 24-48 hours to reach that point for monthly billed customers.
Utility Shut-Off: If the utilities were in the tenants name, but they left without paying the bills, the utility companies might disconnect the services due to non-payment. This situation could affect future tenants or the landlords ability to sell or rent the property.
Failure to Pay Charges: Your service may be terminated if you do not pay your electricity bills or enter into a deferred payment plan by the expiration date indicated in the disconnection notice.
The rules allow electric utilities to choose between two disconnection options during periods of extreme weather: if the forecasted temperature is above 95F or below 32F, or they can choose to continue utilizing the June 1 through October 15 disconnection moratorium period.
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An electric account typically becomes past due 30-days after it is issued. A shut-off notice most likely will be sent to the residence before the energy company sends a technician to the property to enforce the shut-off notice3.

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