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While many banks give their customers 120 days to dispute a charge, Wells Fargo customers only have 60 days, which is the minimum required by the Fair Credit Billing Act. When a customer does dispute a charge, Wells Fargo may or may not sent a retrieval request to the merchant for more information.
How to Dispute a Charge on a Wells Fargo Card Online Log in to your online account. Click the "Acount Services" tab. Search for the transaction in question. Select the transaction for more details. Click "Dispute a Transaction" to open an inquiry.
For ATM transactions and PIN-based purchases that are not fraudulent, call us at 1-877-230-8708 Option #3, Monday \u2013 Friday, 7:00 am \u2013 7:00 pm, or Saturday, 8:00 am \u2013 6:00 pm, Eastern Time. For any other type of dispute, please call 1-800-TO-WELLS (1-800-869-3557).
To initiate a dispute please call 1-800-390-0533 or sign on to Wells Fargo Online and access Dispute a Transaction through Account Services in the More menu. Once you contact us with a dispute, we'll help get it resolved as quickly and easily as possible.
To initiate a dispute please call 1-800-390-0533 or sign on to Wells Fargo Online and access Dispute a Transaction through Account Services in the More menu. Once you contact us with a dispute, we'll help get it resolved as quickly and easily as possible.
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The easiest way to do this is online. If you don't have online access, you can easily enroll on our Online Banking page. If the transaction was authorized but you have a concern with the service or product, you can try to resolve your dispute directly with the merchant.
Online Banking customers can submit most credit card disputes directly from the transaction detail found in the Activity tab on your credit card account page, or from the Dispute a transaction link on the Information & Services tab.
How to Dispute a Charge on a Wells Fargo Card Online Log in to your online account. Click the "Acount Services" tab. Search for the transaction in question. Select the transaction for more details. Click "Dispute a Transaction" to open an inquiry.
What is Wells Fargo's responsibility? If we inadvertently pay the check or preauthorized automatic payment when the stop payment order should have been effective, we will reverse any bank service charges, including the stop payment fee.
How to Dispute a Credit Card Charge Fraudulent Charges: Contact your credit card's issuer and ask them to remove the charges and issue you a new card. Billing Errors: Contact the merchant first and ask them to fix the error, then send a dispute letter to your credit card's issuer if needed.

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