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How do I dispute a transaction and get my money back?

The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this. Then, if you cant resolve the issue, get in touch with your bank.

How do I report an unauthorized transaction on Wells Fargo?

Immediately notify Wells Fargo. If calling from the U.S., Canada or Mexico, dial 800-AT-WELLS (800-289-3557).

Will Wells Fargo refund an unauthorized transaction?

With Zero Liability protection, you will be reimbursed for promptly reported unauthorized card transactions, subject to certain conditions. Please see the applicable Wells Fargo account agreement or debit and ATM card terms and conditions for information on liability for unauthorized transactions.

How do I dispute a charge on Wells Fargo online?

To initiate a dispute please call 1-800-642-4720 or sign on to Wells Fargo Online and access Track Claims in Account Services. Once you contact us, well help resolve your claim as quickly and easily as possible. For questions about a dispute you have already filed, please call 1-800-390-0533.

Can I dispute a charge on my debit card online?

Log in to Online Banking and select the account with the transaction youd like to dispute. 2. Select the transaction, then select the Dispute this transaction link and follow the instructions. Once your claim has been submitted, you can check the status of your claim in the mobile app or on your computer.

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Can I dispute a transaction online?

1. Log in to Online Banking and select the account with the transaction youd like to dispute. 2. Select the transaction, then select the Dispute this transaction link and follow the instructions.

How long after a transaction can I dispute Wells Fargo?

Please return this completed and signed Dispute Form to the WellsOne Service Center by fax at 866-831-4452 or email at fraud.wellsoneservicecenter@wellsfargo.com. All disputes must be received within 60 days from the posting date of the charge.

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