Purchase dispute form paymaya 2026

1. Click ‘Get Form’ to open the purchase dispute form in the editor.
2. Begin by filling out the 'Customer Information' section. Enter your cardholder's name, date, and mobile number linked to your account. The card number is optional.
3. Proceed to the 'Transaction Information' section. Select the mode of purchase (online, swipe, etc.) and fill in the purchase date, merchant name, foreign currency amount, peso amount, and approval code/reference number.
4. Choose a reason for your dispute from the provided options. Depending on your selection, additional information may be required in the 'Other Supporting Information' field below.
5. Attach any required documents based on your selected reason for dispute. Ensure all attachments are genuine and valid.
6. Finally, sign and date the form at the bottom before submitting it via email to BOS-PAYMAYAFULFILLMENT@PAYMAYA.COM within 7 calendar days.

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