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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
Contact us
You may call us at 1-800-772-1213. Or you may call, visit, or write your local Social Security office. Social Security also offers a toll-free automated wage reporting telephone system and a mobile wage reporting application. You may also use my Social Security to report wages online.
CONTACTING SOCIAL SECURITY We are available to assist you by telephone, mail, or at through the internet. Our toll-free number is 1-800-772-1213. Teleservice representatives are on duty to answer your calls between 8:00 a.m. and 7:00 p.m. Monday through Friday.
For the location and other information about your local Social Security office, use our locator. If you cannot find your answer online and do not have a question about your personal situation, complete the form below to send us an email. Please do not include Social Security numbers in your message.
The SSA essentially claims that they are not set up to handle this volume of calls.
If you do not report changes to us in a timely manner, you may be underpaid and not receive the amount due as quickly or be overpaid and have to pay us back. The SSI program may apply a penalty that will reduce your benefits if you fail to report a change.

People also ask

Report fraud, waste or abuse involving the Social Security or SSI programs to our Office of the Inspector General. Or, report anonymously by: Calling our toll-free number at 1-800-269-0271 (TTY 1-866-501-2101), Monday through Friday from 10 a.m. to 4 p.m. ET.
If you do not want to apply for benefits online, or you need to speak to us for any other reason, you can schedule, reschedule or cancel an appointment by: Calling us at 1-800-772-1213 (TTY 1-800-325-0778) between 8:00 am 7:00 pm, Monday through Friday.
Wait times to speak to a representative are typically shorter early in the day (between 8 a.m. and 10 a.m. local time) or later in the afternoon (between 4 p.m. and 7 p.m. local time). We are also less busy later in the week (Wednesday to Friday) and later in the month.
The Office of Investigations (OI) (S8B) conducts and coordinates investigative activity related to fraud, waste, abuse and mismanagement in SSA programs and operations. This includes wrongdoing by applicants, grantees, or contractors, or by SSA employees in the performance of their official duties.
If you intentionally withhold information to continue to receive payments, you may face criminal prosecution. Criminal penalties can include fines and imprisonment.

ssa complaint email