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Consumers have the right to dispute credit card charges under certain circumstances, even including items they willingly purchased. But abusing this privilege by disputing when it isnt warranted isnt fair to retailers who could be left on the hook for the merchandise cost, plus a chargeback fee.
A credit dispute letter doesnt automatically fix this issue or repair your credit. And there are no guarantees the credit reporting agency will remove an itemespecially if you dont have strong documentation that its an error. But writing a credit dispute letter costs little more than a bit of time.
Fraudulent charges: Call your credit card issuer, ask it to remove the charges and request a new card. Billing errors: Contact the merchant first to try to resolve the issue, then docHub out to your credit card issuer to dispute the charge if youre unable to resolve it directly.
If you already paid the charge that youre disputing, you can still dispute it. But you probably wont get the money back until the credit card company has decided that you were right. If the card company finds you are correct, the charge must be removed from your bill.
I am writing to dispute a charge of [$] to my [credit or debit card] account on [date of the charge]. The charge is in error because [explain the problem briefly. For example, the items werent delivered, I was overcharged, I returned the items, I did not buy the items, etc.].

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Your letter should identify each item you dispute, state the facts, explain why you dispute the information, and ask that the business that supplied the information take action to have it removed or corrected. You may want to enclose a copy of your report with the item(s) in question circled.
You have 60 days to dispute a credit card charge, per the Fair Credit Billing Act of 1974. The 60 days starts from the day the statement containing the erroneous charge was mailed to you or made available online (if youre enrolled in paperless billing).
What should I put in my dispute letter? Supporting documentation relevant to each dispute, such as proof of address, proof of identity, payment receipts, bank statements, and the credit report itself with each disputed item circled or highlighted.
The Federal Trade Commission (FTC) states that you have the right to dispute charges based on the following: Charges that list the wrong date or amount. Charges for goods and services you didnt accept or that werent delivered as agreed. Math errors. Failure to post payments and other credits, like returns.
Cardholders are only entitled to dispute debit card charges if theyre the victim of fraud or abuse. Otherwise, they must work with the merchant to refund any transactions they are unhappy with. Also, the bank might be more hesitant to issue a provisional credit, as the money belongs to the cardholder, not the bank.

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