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What should an email policy include? Signing up for illegal, unreliable, disreputable or suspect websites and services. Sending unauthorised marketing content or solicitation emails. Registering for a competitors services unless authorised. Sending insulting or discriminatory messages and content.
Employees should be told sending confidential or sensitive information over email is not secure. They should never include user names, passwords or other client or personal information in an email. Exercise sound judgment and common sense when sending email messages.
However, some of the standard sections in an email usage policy are given below: Overview and purpose. Appropriate usage. Inappropriate usage. Email security. Email etiquette. Email retention and backup. Bulk email policy. Consequences.
An acceptable use policy should include: a general statement regarding the safe and fair use of email and the internet. code of conduct setting out acceptable user behaviour, eg what websites the users may visit, how they should log on to the network, etc.
Here are some email etiquette dos and donts that you can follow: Use a professional email address. Write clear subject lines. Maintain a professional tone. Keep the copy clear and concise. Mark recipients in the appropriate tags. Read the copy twice before sending. Be mindful of Reply all Dont share controversial topics.
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Users should not use their official email address for the following purposes: Sending illegal information to customers/ within the organization. Posting sensitive information on open forums or sharing with competitors. Spamming a users mailbox on purpose.
So what should the email usage policy include? Email risks. Your policy should list email risks to make employees aware of the potential harmful effects of their actions. Prohibited content. Treatment of confidential data. Personal usage. Best practices. Email monitoring. Consequences of breaching the policy.
All employees have the right to access company emails as long as they do not violate any other laws or regulations (e.g., HIPAA). Employees may only use company emails for work-related purposes; personal use is strictly prohibited unless management or HR personnel are authorized.

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