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If youre wondering how to respond to a low settlement offer, you and your injury attorney can follow these steps: Remain Calm and Polite. Table Your Questions. Give All the Facts. Develop a Counter Offer. Respond in Writing. Only Settle When Fully Healed.
If you choose to reject the low settlement offer, you must communicate your decision to the claims adjuster. Your legal representative can help you write a letter that states your intentions. Within the letter, you can indicate that you reject the offer and highlight why you deserve a higher settlement amount.
How to Offer a Settlement Understand the claim. The first step is to carefully review the claim. Layout the terms. Be specific when offering a settlement. Include a tempting payout. The key is to make an appealing offer that still undercuts the original demand. Give a response timeframe.
Your letter should clearly: State that the offer you received is unacceptable. Refute any statements in the adjustors letter that are inaccurate and damaging to your claim. Re-state an acceptable figure. Explain why your counteroffer is appropriate, including the reasons behind your general damages demands.
Writing the Settlement Offer Letter Include your personal contact information, full name, mailing address, and account number. Specify the amount that you can pay, as well as what you expect from the creditor in return. A good starting point for negotiation could be offering around 30% of the amount that you owe.

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Steps to Respond to a Low Settlement Offer Remain Calm and Analyze Your Offer. Just like anything in life, its never a good idea to respond emotionally after receiving a low offer. Ask Questions. Present the Facts. Develop a Counteroffer. Respond in Writing.
Be sure you send your letter to the appropriate person, whether that be an insurance adjuster or an attorney. Make it clear that you are rejecting their initial offer and include your reasons for doing so. If they provided written reasons for their low initial figure, you should also respond to those in writing.
4 Ways to Handle a Dispute with Your Insurance Company Know your rights. Using an agent or broker. Write a letter. Involve a third party.
In the best-case scenario, the insurance company will respond to your demand letter within 30 days. However, you generally have to wait anywhere from a few weeks to a couple of months because no law sets a deadline.
Negotiating with the car insurance company. If the adjusters initial offer is far below the estimates you gathered, you should negotiate with the insurance company. You dont have to file a lawsuit to start. These discussions can take place in person or via email, but youll want to get the final decision in writing.

counter offer settlement letter sample