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The letter serves as a formal request for the replacement of damaged merchandise, specifically glasses.
The letter specifies the date when the glasses were received, which is crucial for processing the request.
It clearly states that the glasses arrived broken, highlighting the issue that needs to be addressed.
The sender provides their contact information, encouraging communication for any questions regarding the request.
The letter maintains a polite and respectful tone, thanking the recipient for their time and consideration.
The template is designed to be adaptable, allowing users to modify it according to their specific circumstances.
The letter follows a formal structure, including a return address, date, recipient's address, and a closing signature.